Accessibility Statement

SATRE, S A is committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to the website www.hotelorfila.com.

Compliance status

This website is partially compliant with RD 1112/2018 due to the exceptions and the lack of conformity of the aspects indicated in the following point.

Non-accessible content

The content listed below is not accessible for the following reasons:

Non-compliance with RD 1112/2018

There may be office documents in PDF and other formats published after September 20, 2018 that do not fully meet accessibility requirements. Fully accessible documents can be requested by writing to the email: gestion@ciudadaumentada.com to formalize complaints and queries.

There may be specific code editing errors on some web pages. [4.1.1 Processing]

Disproportionate burden

Not applicable.

The content does not fall within the scope of applicable legislation

There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although every effort has been made to ensure that most of them do comply.

Preparation for the following accessibility statement

This statement was prepared on June 27, 2023.

The method used to prepare the declaration was a self-assessment carried out by the company Ciudad Aumentada Global Ventures, S.L.

Observations and contact details

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

Report any possible non-compliance by this website

Transmit other difficulties in accessing the content

Formulate any other query or suggestion for improvement related to the accessibility of the website

through the contact email: gestion@ciudadaumentada.com

You can submit:

Complaint regarding compliance with the requirements of RD 1112/2018 or

Request for accessible information regarding:

Contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4

Contents that are exempt from compliance with accessibility requirements for imposing a disproportionate burden

In the Request for accessible information, the facts, reasons and request that allow verifying that it is a reasonable and legitimate request must be specified with complete clarity.

Complaints and claims about accessible information will be made through the email gestion@ciudadaumentada.com and will be received and processed by the Information Systems area of the development company.

Optional content

This portal is designed to be able to change the size of the text and the color, as well as the background of the page through the standard configuration options of browsers.

If you want to change the font size of the text in the main graphic browsers, use the following menus:

Internet Explorer, Mozilla and Firefox: View > Text size

Opera: View > Zoom

Safari: View > Make text bigger

Chrome: Control the current page > Text size

To modify the size of everything on the page:

Ctrl + + to increase it

Ctrl + – to decrease it

Ctrl + 0 restores the original text size